Do you need information concerning local vets provision?
We hold information about the surgeries on Portland and those in Weymouth.
Are you looking for a Vet who has a particular specialism?
We can help you find the right person to speak to.
Are you having difficulties accessing the right treatment for your pet?
We can assist you to find answers.
Do you have a complaint or dispute about the treatment/service your pet received?
We can help you decide the best way to deal with your issue.
Are you looking for alternative treatments?
We will help you find the treatment that best suits your needs.
Do you have a dispute concerning payments or insurance claims?
We can access specialist assistance to deal with your issues.
Are you worried about how to pay for your pet’s treatment?
There are various ways to deal with this problem – come and talk to us.
This is how we can help you
- A Portland Centre staff member will listen to your problem and discuss your options
- If necessary we will seek specialist advice
- We will help you negotiate payment plans/charitable schemes
- If you need extra support, we will accompany you to appointments
- If you are pursuing a complaint, we will continue to support you until it has been resolved
If you have a question or dispute concerning the treatment your pet has had or needs, call us on 01305 824333 or e-mail us using our contact or pop in to see a Portland Centre Staff member, to receive immediate assistance.